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Division of Employment Security
North Carolina Department of Commerce
Special Messages
Important Alert: The Division of Employment Security has begun mailing letters to claimants who received their FIRST unemployment benefit payment on or after March 1, 2014. These letters will inform claimants of a mandatory in-person interview, known as an Employability Assessment Interview (EAI). For more information on these interviews, click here.

Important Information Concerning 1099s
DES has completed the mailing of all 1099s. 1099s are also available online here. You need this 1099 because your unemployment benefits are taxable and you should include the unemployment insurance payments you received on your federal and state tax filing form.

There is currently no extension of federal unemployment benefits available. We will update our website if something changes. At this time, the maximum number of weeks someone is eligible for unemployment benefits in North Carolina is 19.

Are you properly searching for work to remain eligible for unemployment benefits? Click here for more information.

You may file online or:
To file a new initial claim 7 days a week call: 1-877-841-9617
To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453
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Hours of Availability
Monday - Friday: 6:00 A.M. - 9:30 P.M. ET
Saturday: 6:00 A.M. - 12:00 Midnight ET
Sunday: 12:00 Noon - 11:30 P.M. ET

Please enter your last name and Social Security Number(SSN) for an estimate of potential unemployment insurance benefits.
 
Last Name *
If your name contains an apostrophe you may have to replace it with a space or combine characters together.
SSN: *
(9 digits)

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